Terms of service.

By signing up for our classes and activities, you are agreeing to the following terms of service. If you have any questions about any of them, please email us at communications@spark-lang.com

1. Cancellation Policy

If you cancel your appointment at least 24 hours before it begins, you will receive a coupon for a free class of the same value. If you cancel your appointment less than 24 hours before your class begins, you will lose it. Exceptions will be made on for illnesses and other urgent situations.

If I have to cancel a class, I will make every effort to let you know 24-hours in advance and send you a coupon for a free class of the same value. In the event that I must cancel a class and I am unable to let you know at least 24 hours in advance, you will receive a coupon for a free class of the same value plus a 50% off coupon you can use toward a future class.

2. Lateness

The conference room will be locked 10 minutes after the class starts. If you know you will be late, please let me know ahead of time.

3. Class Availability

Classes are limited to 5 people per session and I cannot guarantee that your desired class day and time will have open appointment slots. Please keep this in mind and sign up early. 

4. Sharing Lessons

When you buy a package of classes, only you can use them. In other words, it won’t be possible for you to share the lessons you’ve bought with other people including friends and family members. 

5. Study Environment

Please do your best to make sure you have a quiet environment when you join these classes. I also encourage using headphones if you’re in a room with an echo. 

If you have a lot of background noise or echo, I will mute your mic. You can unmute yourself when you are ready to talk and then put yourself back on mute.

6. Subject to Change

These terms and conditions may change over time.